Our Shipping Policy

Best Buy Ostomy Supplies for all YOUR Colostomy, Ileostomy & Urostomy needs. Orders placed before 2:00pm your local time Monday-Friday are shipped the same day! We ship with FedEx ground and UPS - Shipments are normally delivered within 1-3 days (Tuesdays - Saturdays for Fedex & Monday-Friday for UPS) 


SHIPPING RATES UNITED STATES:
FREE SHIPPING ON ALL ORDERS OVER $59.00
On orders less than $59.00 the shipping cost is $6.95

SHIPPING RATES CANADA:
FREE SHIPPING ON ORDERS OVER $149.00 for NB, NS, PEI, NFLD, ON and QC.
On orders less than $149.00 the shipping cost is $9.95
FREE SHIPPING ON ORDERS OVER $249.00 for SK, MB, AB and B.C.

Return Policy

If for any reason you are not completely satisfied, and merchandise is not altered, feel free to return it - in its new original condition within 30 days of purchase date (with receipt) and we'll gladly exchange your purchase or refund your purchase price.

You must acquire a Return Authorization Number (RA#) for returned merchandise. You can Acquire this RA# by e-mail, telephone or mail. For email, phone or mailing adress information click on -contact us- above.

PLEASE DO NOT SHIP ANY RETURNS TO EITHER MAILING ADDRESS BEFORE CALLING AND ACQUIRING RA#. YOU WILL NOT RECEIVE CREDIT ON ITEMS SENT WITHOUT APPROVED RA# THANK YOU!

Contact Us Toll Free At 1-866-940-4555